Overview

This Privacy Policy describes how Upwhiten (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from Upwhiten.com (“the Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” refers to you as the user of the Services.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the “Last Revision” date.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources. This information varies depending on how you interact with us. We use this information to communicate with you, provide the Services, comply with legal obligations, enforce terms of service, and protect our rights and those of our users.

What Personal Information We Collect

• Directly from You: Includes basic contact details (name, address, email, phone number), order information, account details (username, password), and customer support interactions.
• Through Cookies: Usage Data, device information, browser info, IP address, and interaction with the Site.
• From Third Parties: Information from vendors, payment processors, and marketing partners.

How We Use Your Personal Information

• To provide, manage, and personalize the Services.
• For marketing and advertising purposes.
• To enhance security and prevent fraud.
• To communicate with you and offer customer support.

Cookies

We use cookies to enhance our Site and Services. For detailed information about the cookies used by Shopify, our platform provider, visit Shopify’s cookie policy.

How We Disclose Personal Information

We may disclose your personal information to service providers, business partners, and as legally required. Categories of disclosed information include identifiers, commercial information, and internet activity.

User Generated Content

Content you post in public areas of the Services can be accessed by others. We do not control privacy or security of this information.

Third Party Websites and Links

Our Site includes links to third-party sites. We are not responsible for their privacy practices or content.

Children’s Data

We do not knowingly collect information from children under 13. If you believe we have, please contact us to request deletion.

Security and Retention of Your Information

While no security system is perfect, we take reasonable steps to secure your information. We retain your information as necessary for the purposes outlined in this policy.

Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information. Contact us at the details below to make requests.

Contact

For questions, or to exercise your privacy rights, please contact us at [email protected] or at our physical address:

1915 Baseline Rd Suite 101, Ottawa, ON, K2C 0C7, Canada.